Intellectual Disabilities

Northwestern Pennsylvania Supports Coordination

Intellectual Disabilities Supports Coordination - Northwestern Pennsylvania 

The Intellectual Disability division at Erie County Care Management (ECCM) strives to help individuals with an intellectual disability achieve a more meaningful and productive life. ECCM works closely with state and local government agencies as well as direct service providers as the “center of the system”.


Following the “Everyday Lives” approach, our supports coordinators will help individuals navigate their way through a system designed to meet their needs in a community setting, often in their own homes. Supports coordinators will work with individuals and families to identify desired life goals and work to find service providers to achieve these outcomes.





Supports Coordinator Duties


  • Development and maintenance of an Individual Support Plan (ISP).
  • Identifying needed mental health services and locating qualified providers.
  • Locating and coordinating funding for needed services.
  • Monitoring services to ensure delivery and progress toward goals.
  • Ensuring health and safety.


Capacity Management


Supports coordinators are usually paid through one of two Pennsylvania waivers for individuals with intellectual disabilities: the Consolidated Waiver or the Personal/Family Directed Supports Waiver. Availability of these two waivers is limited so ECCM must manage the available slots to maximize the overall number of people we can serve.


Each individual's needs are addressed and those needs are then prioritized, taking into consideration various factors about current service openings, allowing us to find the best fit for existing vacancies.


Eligibility and Intake for Intellectual Disabilities Supports Coordination


As the "center of the system", ECCM's intake department will initially meet with all individuals seeking intellectual development services to begin the process of bettering their lives. Referrals can come from a number of sources, including the individual or their family. At the point of initial contact, our staff will explain the process, collect demographic data, and may request other documentation such as birth certificates and social security cards.


After the initial meeting, a face to face mental health assessment will be held. This assessment includes review and documentation of the individual’s educational, medical, social and psychiatric histories as well as a general review of the individual’s current supports and service needs. The intellectual disability intake staff will then follow up with a determination of eligibility and a right to appeal if the individual is deemed ineligible.